Email Policy/ Hour of Operation:
Please allow 1-3 business days for an email reply. Our hours of operation are Mon-Fri 10am- 9pm.
Payment Processing Policy:
We are not responsible for payments that are unable to be verified. Payments that are unable to be verified. If we cannot verify your payment within 5-7 business days your order will be cancelled, and you will automatically receive a refund.
Ready To Ship Wigs:
All ready to ship wigs will be shipped within 1-3 business days following your purchase.
Digital Content Policy:
Please allow 3-5 BUSINESS DAYS (not including weekends and holidays) to process your order and receive your online COURSE access. All intellectual property such as books/ eBook, Courses, curriculums, and guides are copyright protected so please be mindful when downloading your item that you do not share the content with anyone who has not purchased themselves. NO REFUNDS ON DIGITAL PRODUCTS.
Please note: For any custom-coloured unit, when being replicated the colour will be close but not exact as different bundles lift and colours differently, but I will try to get it close to the same.
ENLBEAUTY is NOT RESPONSIBLE FOR UNITS NOT FITTING PROPERLY DUE TO THE SELECTING OF AN INCORRECT CAP SIZE AT YOUR TIME OF ORDER. PLEASE REFER TO OUR CHART
Please advise our company is not liable nor responsible for any exchanges that occur between you and any third-party vendor company listed within our Vendor List. Please refer all questions, inquiries, or concerns to the company that your order was placed with.
BY ORDERING YOU AGREE & CONFIRM THAT YOU HAVE READ & UNDERSTOOD ALL THE TERMS & CONDITIONS, PROCEDURES, POLICES, FAQ SECTIONS, AND ALL OTHER INFORMATION LISTED ON THIS WEBSITE.